SOCIAL MEDIA

We use corporate social media accounts for sharing information about Multicare Pharmaceuticals. These social accounts are primarily for discussing news, events, social impact and other related topics, as well as employee, patient and caregiver stories. We are excited to interact with you on social channels, and look forward to fruitful and engaging dialogue.

These social channels are not a forum to discuss products, treatments or conditions, or as a venue for reporting adverse events or side effects.

If you have a specific question about our products or services or are reporting an adverse event or side effect relating to one of our products please use the contact form to submit a query through our corporate website: https://www.multicare.com.ph/get-in-touch/

Guidelines

We welcome your interactions, and we’ll try to reply to questions in a timely manner. Due to the limitations of these social channels and the regulated nature of the pharmaceutical industry, our replies may be brief. When possible, we will try to direct you to additional relevant information or support.

Multicare’s social accounts will be regularly monitored and updated Monday to Friday from 9:00 am to 9:00 pm. For any urgent questions or issues, please submit a query through our corporate website:  https://www.multicare.com.ph/get-in-touch Social channels may occasionally be unavailable and we accept no responsibility for lack of service due to the channel platform’s downtime.

When interacting with Multicare on social channels, we encourage you to be respectful and polite; and to avoid sharing fraudulent, personally identifying, or confidential content. We will not respond to foul language; disparaging, defamatory, or inflammatory comments; or topics unrelated to Multicare

Disclaimers

We will not share specific information about our products or treatments on our social media channels, unless initiated and approved by corporate communications. For product-related information, please visit the relevant Multicare Pharmaceutical website to learn more or submit a question through our corporate website: https://www.multicare.com.ph/get-in-touch .

We cannot comment on or respond to issues related to legal and financial matters, regulatory issues, or proprietary information on social channels.

We may provide links to independent third-party sites in posts and tweets. Multicare has no way of controlling the content of third-party sites, nor does Multicare endorse, or is Multicare responsible for, the content on third-party sites. Multicare does not endorse, and is not responsible for, the content of any social accounts that Multicare social accounts follow.